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Shipping & Delivery


(*) Exclusions apply:

  • Bundle Promotions do not qualify for free delivery and will incur a shipping cost.
  • Electric Scooter Batteries are classified as Dangerous Goods and do not qualify for free delivery. An iScoot Team member will be in touch to provide a freight quote.
  • SurRon, Mukuta, Talaria Electric Bikes and other heavy items such as the Segway Ninebot GT Series do not qualify for free delivery and will incur a shipping cost of $99 metro and $199 regional.
  • Free Shipping cost is covered up to $99 per Order, if Shipping comes in greater than this you may be required to pay the difference. If this happens, you will be automatically contacted by our logistics team with further details.
  • Please note that not ALL areas are covered by our Standard Courier, in this rare occurrence, if this is the case you will be notified with an alternative shipping option.
    Detail: Total Order Shipping Flat Rates
    Orders over $129* FREE SHIPPING*
    Under $129 $9.95
    * Please note #iScootPerks loyalty program points, special offers and discounts cannot be used to cover Shipping expenses. Your order may still incur freight charges even if it has been paid using loyalty program points. 

    Standard Freight Timeframes: 

      Area Approx Timeframes
      QLD Metro Up to 2 business days*
      QLD Regional Up to 4 business days*
      Interstate Metro 2-5 business days*
      Interstate Regional
      3+ business days*
      WA 3+ business days*

      * these are subject to change due to demand and our carrier service

      Please note: lead times for online only items (special orders) can vary depending on the item, please allow up to 1-2 weeks for delivery. An order confirmation will be sent to your email immediately after you place an order and you will be further advised within 2 business days on an estimated time of arrival for your item(s).

      Delivery times can vary depending on your location. Long distance remote communities can take several weeks to arrive. For more information please contact us for a quote.


      iScoot offers a free* Click & Collect service for products that are in stock in your chosen store. Simply choose your product online, and you’ll see the option if your product is available for collection at your selected store.

      Local Pick Up is available within a window of 24 to 48 hours. You will be notified via email and phone once your order is ready for collection. Applicable only if items are available from the chosen collection store. If not available and home-delivery is selected, the aforementioned delivery timeframes apply.

      Click & Collect orders need to be signed for at the store or location nominated upon checkout for pick-up. Simply use the email copy on your phone as a proof of purchase together with your photo identification and the credit or debit card used to purchase. It is not possible to authorise another person to collect your parcel. You will require photo identification in order to sign for and collect the parcel together with the proof of purchase.

      Please Note: Collection timeframes are subject to changes in circumstances. Excludes large items and physical gift cards. Some products do not qualify for Click & Collect.


      Deliveries are dispatched by our logistics team on Monday through to Friday except for Public Holidays. Please contact us if you have any queries.


      iScoot is your one-stop shop for Scooters, Parts and Accessories


      with every adult eScooter when you reach 100km or 1 month after purchase


      Speak to our team about trading your eScooter in/up today or submit a form below


      Our Mechanical specialists can assist you from purchase to Service, Warranty and Repairs


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