Skip to content

Shipping & Delivery

We are proud to offer FREE SHIPPING on orders over $129*. However, some *exclusions apply.

Find all the details about our shipping policy, exclusions, and conditions to ensure transparency and clarity.

Shipping Summary Table

Order Type Shipping Cost Additional Notes
Orders Over $129 Free (up to $99 shipping cost) Customers pay the difference if shipping is above $99
Orders below $129 $19.95 flat rate
Bulky Items/Selected Brands Shipping quote provided after order Includes SurRon, Mukuta, Super73 and Talaria
Clearance Item Set fee applies You might be contacted by our team if the set fee doesn’t cover the shipping cost.
Electric Scooter Batteries Shipping quote provided after order Dangerous good doesn’t apply for Free Shipping
Remote Areas Shipping quote provided after order If your area is not covered by our Standard Courier, you will be notified with an alternative shipping option.

Unfortunately, we can’t deliver to PO Box or Parcel Lockers.


Shipping Information

Free Shipping on Orders Over $129

Free shipping covers up to $99 in shipping costs. If the shipping cost exceeds $99, customers will need to pay the difference. Our logistics team will contact you with further details if applicable.

Free shipping does NOT apply to:

  • Bulky items (e.g., electric bikes, SurRon, Mukuta, Super73, Talaria)
  • Clearance or bundle promotions
  • Electric scooter batteries (classified as Dangerous Goods)
  • Express Shipping requests.

Orders Under $129

A flat shipping fee of $19.95 applies.

Bulky Items & Selected Brands

Bulky Items, such as certain electric bikes and scooters (SurRon, Mukuta, Super73, Talaria), do not qualify for free shipping. A shipping quote will be provided based on your location. Our team will contact you after your order is placed.

Clearance Items

Clearance or heavily discounted items are subject to a set shipping fee based on the region:

  • The flat fee covers most metro areas in QLD, NSW, VIC, and SA.
  • Additional costs may apply for regional areas, WA, NT, and Tasmania.

If the flat fee does not fully cover the freight, you’ll be notified and given the option to cover the difference or receive a refund.

Electric Scooter Batteries

Batteries are classified as Dangerous Goods and do not qualify for Free Shipping. A custom shipping quote will be provided after your order is placed.

Remote Areas

Please note that not ALL areas are covered by our Standard Courier. In this rare occurrence, you will be notified with an alternative shipping option.

PO Box and Parcel Lockers

Unfortunately, it is not possible to deliver to PO Box or Parcel Lockers. If you give us a PO Box or Parcel Locker address, you will be contacted to provide a new shipping address.


Delivery Timeframes

Delivery times depend on your location and item availability. Below are approximate delivery timeframes:

Area Approx Timeframes
QLD Metro Up to 2 business days
QLD Regional Up to 4 business days
Interstate Metro 2-5 business days
Interstate Regional 3+ business days
WA 5-10 business days

Timeframes are subject to change due to demand and carrier availability.

Online-only items might take 1-2 weeks for delivery. Remote communities may require additional time (several weeks). For more information, please contact us for a quote.


Click & Collect

Save on shipping by choosing Click & Collect!

Local Pick-up is available for in-stock items at your chosen store. The pick-up timeframe is 24-48 hours after order confirmation.

Once your order is ready for pick-up, you will receive an email confirmation.

How to collect:

  • Bring your order confirmation email and a valid photo ID to the store.
  • Collection must be done in person. If you want to authorise a friend or family member, they’ll need to bring their ID, a copy of the ID of the person who placed the order, and your order number. You can also let us know by calling or emailing that someone else will pick your order up.

Note: Click & Collect excludes bulky items and physical gift cards. Some products do not qualify for Click & Collect. Collection timeframes are subject to changes in circumstances.


Dispatch Information

Orders are dispatched Monday to Friday, excluding public holidays. A confirmation email will be sent immediately after your order is placed. Once dispatched, you’ll receive the tracking information via email.


12 DEALS OF XMAS IN JULY Ts&Cs:
  • All orders placed during the Xmas in July promotion will be delivered by November 30th 2024.
  • Customers who choose Layby as a payment method with a 50% deposit will need to have paid in full by November 1st to ensure delivery by the 30th of November. For the remaining sum, you will receive an invoice for an interest-free payment prior to November 1st.
  • Option to get your order gift wrapped available at checkout.
  • Free Delivery up to the value of $49. At the time of delivery, should the cost be above $49, you will be contacted with the option to pay the difference or pick it up from our Underwood Showroom.
E-SCOOTER SPECIALISTS

iScoot is your one-stop shop for Scooters, Parts and Accessories

FREE SAFETY CHECK*

with every adult eScooter when you reach 100km or 1 month after purchase

TRADE IN / TRADE UP

Speak to our team about trading your eScooter in/up today or submit a form below

EXPERT ADVISE

Our Mechanical specialists can assist you from purchase to Service, Warranty and Repairs

USEFUL BLOGS & ARTICLES

  • How To Lock An Electric Scooter
    April 27, 2022 iScoot Australia

    How To Lock An Electric Scooter

    An electric scooter is a big investment, and for a lot of people, it's even considered their pride and joy. So, it's important to make sure you look after your vehicle and keep it safe! We've put together a handy guide on exactly how you can lock your scooter, listed some great locks that are available and where to buy them.

    Read now
  • How to ride an electric scooter
    April 19, 2022 iScoot Australia

    How to ride an electric scooter

    Every day more and more people are converting to electric scooters as a mode of transport, and the popularity of the vehicle is rapidly rising. However, electric scooters aren't only used for commuting - they're also very fun to ride, and more advanced riders enjoy taking them off-road and perfecting tricks and jumps.
    Read now
  • Car Park Sales and Test Rides
    May 30, 2021 iScoot Australia

    Car Park Sales and Test Rides

    We love offering you the chance to try something new, Test Rides with real eScooters offered by people who can offer the right advice. What's not to love?
    Read now

Compare products

{"one"=>"Select 2 or 3 items to compare", "other"=>"{{ count }} of 3 items selected"}

Select first item to compare

Select second item to compare

Select third item to compare

Compare