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brisbane

Bike Mechanic

About the role 

As a Bike Mechanic at iScoot, you will be responsible for ensuring the efficient repair, maintenance, and assembly of bicycles, e-bikes, and scooters to the highest industry standards.

Your role will involve diagnosing issues, performing tune-ups, and collaborating with team members to deliver outstanding service that meets customer needs. You will play a vital role in promoting a safe and enjoyable cycling experience for our customers. 


Responsibilities

Bicycle and Scooter Maintenance

  • Diagnose, repair, and maintain a wide range of bicycles, e-bikes, and scooters. 
  • Perform routine maintenance, including brake adjustments, gear tuning, and wheel truing. 
  • Assemble new bikes and scooters for display and sale. 

Customer Service

  • Interact with customers to understand their service needs and provide advice on repairs and upgrades. 
  • Communicate repair costs, timelines, and options effectively and professionally. 

Inventory Management

  • Ensure the availability of essential spare parts and tools by monitoring inventory levels. 
  • Assist in ordering and organizing parts and supplies as needed. 

Safety and Compliance

  • Adhere to safety standards and ensure all repairs and assemblies meet industry regulations. 
  • Keep the workshop clean, organized, and compliant with workplace health and safety guidelines. 

Team Collaboration

  • Work closely with other team members to ensure a seamless customer experience. 
  • Support store events, promotions, and workshops as required. 

Qualifications and Skills 

Essential

  • Proven experience as a bike mechanic, with expertise in repairing and maintaining a variety of bicycles and scooters. 
  • Strong mechanical skills and attention to detail. 
  • Knowledge of e-bike systems and technology. 
  • Excellent customer service and communication skills. 
  • Ability to work in a fast-paced environment and manage time effectively. 

Desirable

  • Formal training or certification in bicycle mechanics. 
  • Familiarity with retail operations and point-of-sale systems. 
  • Passion for cycling and knowledge of cycling trends and products. 

Key Performance Indicators (KPIs) 

  • Timeliness and quality of repairs and assemblies. 
  • Customer satisfaction scores and feedback. 
  • Workshop efficiency and adherence to safety standards. 
  • Contribution to team goals and store performance.  

Does this sound like a great opportunity for you?

Mechanical Technician

About the role

As a Technician, you will play a key role in delivering top-notch service to our customers. You’ll work with a variety of electric scooters and related components, handling both repairs and maintenance to keep riders on the move.

Responsibilities

  • Diagnosing, repairing, and servicing e-scooters, controllers, and electrical systems.
  • Replacing brake pads, tyres, and other essential components.
  • Providing expert advice on preventative maintenance to keep scooters in top condition.

About you

You’re an electric scooter enthusiast with a strong mechanical or technical background. Ideally, you own an e-scooter yourself and have a keen eye for detail, ensuring all tasks are completed efficiently and to a high standard. You're known for exceeding customer expectations and getting the job done right the first time.

We’re looking for someone who

  • Can confidently upsell additional products and services.
  • Works well independently and takes initiative.
  • Has strong written and verbal communication skills.
  • Thrives in a fast-paced environment while maintaining accuracy and compliance.

If you're an electric scooter enthusiast with a mechanical or technical background, click the below button to apply.

Why Join Us?

Competitive salary based on experience and qualifications

Opportunities for professional development and training

Staff discounts on our awesome range of products and services

A fun and dynamic workplace with a passionate and supportive team

Not what you were after?

No worries! We are always on the look out for hard working electric scooter retail staff and mechanics.

Contact us today at 1300 948 605 or email your resume to info@iscoot.com.au to see if we have any opportunities.

E-SCOOTER SPECIALISTS

iScoot is your one-stop shop for Scooters, Parts and Accessories

FREE SAFETY CHECK*

with every adult eScooter when you reach 100km or 1 month after purchase

TRADE & SAVE

Contact Us about trading your eScooter or eBike and upgrade with iScoot. Click here to learn more

EXPERT ADVISE

Our Mechanical specialists can assist you from purchase to Service, Warranty and Repairs

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